I have been having some problems with WordPress and one of the outcomes was that I couldn’t create any new posts. I wrote to WordPress and they were able to fix it quite quickly. I was amused to see that the job title of the person who wrote back to me was Happiness Engineer. It conjures up images of George Orwell or the grim Happiness Patrol from Doctor Who.
I used to work in a place that used to adopt these sorts of trendy names (like Customer Service Champion) to disguise the fact that the organisation really didn’t give good customer service. I am finding more and more these days that many organisations really don’t care about customer service despite what they may tell you.
But there are always exceptions and I am glad to report that WordPress do provide good customer service and the help people do live up to the title of Happiness Engineer. I certainly feel happy. :~)
Cue a happy song.